More than 25 million people who speak a language other than English face barriers to safe, high-quality medical care, including difficulty understanding discharge instructions after being released from the hospital and challenges with absorbing essential medical information.

At Mass General Brigham, researchers such as Jorge A. Rodriguez, MD, and Gezzer Ortega, MD, MPH, are studying how these communication gaps affect patient outcomes and how innovative tools, including artificial intelligence, can help close them.