Working with Patients with Limited English Proficiency

Working with Patients with Limited English Proficiency
Center for Surgery and Public Health

May 11, 2020

The PACTS Team (PI Doug Smink, Gezzer Ortega, Rachel Atkinson, Emma Reidy, Caroline Demko, Jeenn Barreiro-Rosado) has been working with the Emergency Department at Brigham and Women’s Hospital and the COVID Health Equity Task Force as part of institutional efforts to support equity in the COVID-19 response.

An information sheet on “Working with Patients with Limited English Proficiency” will be displayed in ED patient care areas and was developed from the PACTS curriculum, an evidence-based cultural dexterity curriculum.

PACTS COVID flyer DRAFT v.3

Provider Awareness and Cultural Dexterity Toolkit for Surgeons (PACTS)

Building on work capturing and understanding surgical disparities data, CSPH received an NIH–NIMHD grant for the study, “Evaluation of Cultural Dexterity Training Program for Surgeons: The PACTS Trial.” The study focuses on improving cross-cultural care, which refers to a physician’s ability to care for patients from a culture or background different from their own, and reducing healthcare disparities. The multicenter trial to be conducted at eight academic medical centers across the U.S. will evaluate the effectiveness of a novel curriculum called the Provider Awareness and Cultural Dexterity Toolkit for Surgeons (PACTS) in improving surgical residents’ knowledge, attitudes, and skills in caring for patients of different cultural backgrounds.