New Job Opportunity: PACTS Research Assistant

New Job Opportunity: PACTS Research Assistant
Center for Surgery and Public Health

Research Assistant, PACTS Trial

The Provider Awareness and Cultural dexterity Toolkit for Surgeons (PACTS) trial is a study to evaluate the effects of a surgical cultural dexterity programs (PACTS) on residents’ cross-cultural knowledge, attitudes and skills, and on patients’ experience of care, funded by the NIH.  PACTS is an interactive curriculum for surgical residents designed to train them on how to better care for patients of diverse cultural backgrounds. The PACTS Research Assistant will work under the supervision of a Program Manager, Research Fellow, or Co-Investigator and follow established policies and procedures, recruit and work with patients and residents to complete surveys, collect and organize patient data, and maintain and update data generated by the study. Please note that this position will include patient data collection and interaction with patients will be required.


  1. Provides assistance on clinical research studies as per study guidelines and protocols.
  2. Recruits and evaluates potential study participants. Per study protocol, conducts telephone interviews or schedules patients for study visit and screening.
  3. Communicates study information to patient participants via phone and mail, including patient education, informational packets, procedural instruction, follow-up. May serve as a liaison between patient and physician.
  4. Collects data and maintains confidential patient records and participant database. May be required to input data, conduct basic analyses and run various reports.
  5. Answers any phone calls and inquiries regarding study protocol. Refers participants when appropriate to supervisor or clinical staff.
  6. Monitors and sets up any needed equipment in the office.
  7. Maintains regulatory documents and IRB as needed.
  8. All other duties, as assigned.


Bachelor’s degree.

Recent graduate with relevant coursework or professional experience in public health or clinical research.

Essential Skills:

  • Excellent interpersonal skills are required for working with the study participants.
  • Good oral and written communication skills.
  • Careful attention to detail.
  • Excellent organizational skills and ability to prioritize a variety of tasks.
  • Ability to demonstrate professionalism and respect for subjects’ rights and individual needs.
  • Familiarity with Microsoft Office suite (Word, Excel, Outlook).

Desired Skills:

  • Knowledge of clinical research protocols.
  • Knowledge of data collection and analysis programs (such as REDCap, Stata, Atlas.ti, SAS).
  • Previous experience consenting study participants.
  • Previous interaction with patients and families.




Each area should include working conditions specific to position. Please also include any specific physical requirements – lifting, bending, etc.


For more information, please contact Melissa Poleo.